Under Open Skies...

Terms & Conditions

About Us

Skyware Ltd. are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the email address at the foot of this page.

All our books are printed locally, to some of the highest quality and environmental standards. All other materials (wallets etc.) are manufactured in the UK.

Our Contact details: 
Skyware Ltd. 48 Albert Avenue, Saltaire, Shipley, West Yorkshire, BD18 4NT 
Phone: 01274 409029 
Email: info [at] skyware [dot] co [dot] uk

Making A Purchase

Making a purchase could not be easier. 

(UK) Just browse our store, and add any items that you wish to buy to the shopping cart. View the cart at any time to review your order. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

(OVERSEAS) Please select the "Overseas customers" page and add any items that you wish to buy to the shopping cart. View the cart at any time to review your order. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. Books for shipping overseas include postage & packing costs. We use a tracked and/or signed-for service where possible.

All financial transactions are operated via PayPal, a secure third party agent. None of your personal financial details are shared with us. We accept, via PayPal, the following credit and debit cards: Visa, Mastercard, Maestro, Visa Electron, Visa Debit and Solo.

If, for any reason, we are unable to deliver any product, you will be given a full refund for the cost of that item.

All books are sold within and distributed from the United Kingdom using the currency of £sterling. There are no VAT charges on book purchases made within the UK; the price of all other products includes any VAT due at 20%.

Please note that any agreement between us will be governed by and construed in accordance with the laws of England and Wales and, by ordering copies of books, maps or items of merchandise from www.skyware.co.uk, you agree to this and submit to the non-exclusive jurisdiction of the courts of England and Wales.

Shipping And Handling

(UK) Orders are normally dispatched the next working day by first class post. All products are sold at the price indicated within this website (www.skyware.co.uk) and include free postage and packing on all online orders.

(OVERSEAS) Orders are normally dispatched the next working day by Airmail. All products are sold at the price indicated within this website (www.skyware.co.uk) plus the post and packing charges indicated against each item.

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Privacy Statement

skyware.co.uk is operated by Skyware Ltd.

We process personal data in accordance with the General Data Protection Regulation (GDPR).

Our lawful basis for processing your information is in order that we can fulfil our contract to supply you with the guidebook(s), maps and associated items of merchandise you have ordered.

Your details will not be disclosed to or shared with any third party. Your details will be kept only as long as is necessary to fulfil your order and to comply with HMRC requirements.

Please contact us if you have any questions about our Privacy Policy or information we hold about you.

Returns Policy

If you are not entirely satisfied with the products you have ordered then please return them to us in perfect condition within 7 days of delivery and we will either replace them (in the case of a production fault) or refund your payment. This policy is in accordance with the Consumer Protection (Distance Selling) Regulations 2000.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Trade Distribution

Our trade distributors are:

Cordee Limited
11 Jacknell Road
Dodwells Bridge Industrial Estate
Hinckley LE10 3BS UK
Tel: +44 (0) 1455 611 185
Fax: +44 (0) 1455 635 687
Email: charlie@cordee.co.uk

Outstanding MD
7, Callywith Gate Industrial Estate,
Launceston Rd,
Bodmin PL31 2RQ
Tel: 01208 73171 
Email: sales@outstandingmd.co.uk

Security

RapidSSLSkyware.co.uk is a registered with RapidSSL for secure SSL Certificate validation of this domain, providing a secure and encrypted connection (note the address in the address bar at the top has changed to https: and a padlock is shown).

Payment transactions are carried out via PayPal through it's own high security website.

 

Last updated: 16 May 2018