About Us
Skyware Ltd. are completely dedicated to your total satisfaction. If
you have any suggestions or comments please email us using the email
address at the foot of this page.
Our Contact details:
Skyware Ltd. 48 Albert Avenue, Saltaire, Shipley, West Yorkshire, BD18
4NT
Phone: 01274 409029
Email: info [at] skyware [dot] co [dot] uk
Making A Purchase
Making a purchase could not be easier.
(UK) Just browse our store, and add
any items that you wish to buy to the shopping cart. View the cart at
any time to review your order. After you have finished your selection,
click on 'Checkout' and you will be asked for a few details that we need
to be able to complete the order.
(OVERSEAS) We only sell our own books overseas. Please select
the "Overseas customers" page. Books can be bought singly by
clicking the "Buy Now" button at which point you will be asked
for a few details that we need to be able to complete the order.
All financial transactions are operated via PayPal, a secure third
party agent. None of your personal financial details are shared with us.
We accept, via PayPal, the following credit and debit cards: Visa,
Mastercard, Maestro, Visa Electron, Visa Debit and Solo.
If, for any reason, we are unable to deliver any product, you will be
given a full refund for the cost of that item.
All books are sold within and distributed from the United Kingdom using
the currency of £sterling. There are no VAT charges on book or map
purchases made within the UK; the price of all other products includes any
VAT due at 15%.
Please note that any agreement between us will be governed by and
construed in accordance with the laws of England and Wales and, by
ordering copies of books, maps or items of merchandise from
www.skyware.co.uk, you agree to this and submit to the non-exclusive
jurisdiction of the courts of England and Wales.
Shipping And Handling
(UK) Orders are
normally dispatched the next working day by first class post. All products are sold at the price indicated within this website (www.skyware.co.uk)
plus post and packing charges dependent upon the size of your order,
varying from £1.00 to a maximum of £3.00.
(OVERSEAS) Orders are normally dispatched the next working day
by Airmail. All products are sold at the price indicated within this
website (www.skyware.co.uk) plus the post and packing charges indicated
against each item (currently £3.80 worldwide).
If your item is not in stock, we will back order for you. You will
always be emailed with the option to cancel your order if you would rather
not wait.
Privacy Policy
www.skyware.co.uk is operated by Skyware Ltd. All information sent to
www.skyware.co.uk and all transactions are subject to our Terms and
Conditions. The information sent to www.skyware.co.uk will be used solely
for the purpose of selling and marketing guidebooks published by Skyware
Ltd, OS maps, and associated items of merchandise. All information sent to
us will be kept in accordance with the UK Data Protection Act 1984. Your
details will not be disclosed to any third party. www.skyware.co.uk
accepts no liability whatsoever for any information that may be lost,
intercepted or misused whilst being sent electronically to
www.skyware.co.uk. All information sent electronically to
www.skyware.co.uk is done entirely at the risk of the sender.
Skyware Ltd. do not disclose buyers' information to third parties other
than when order details are processed as part of the order fulfilment. In
this case, the third party will not disclose any of the details to any
other third party.
Returns Policy
If you are not entirely satisfied with the products you have ordered
then please return them to us in perfect condition within 7 days of
delivery and we will either replace them (in the case of a production
fault) or refund your payment. This policy is in accordance with the
Consumer Protection (Distance Selling) Regulations 2000.
Your rights to return goods are protected under the EU Distance Selling
Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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